Do you accept returns?
If you're not happy with your order, we want to hear about it! Simply contact us prior to the use, disposal, and/or distribution of your product(s) and we'll walk you through the process!
Unused products in a good/sealed and re-sellable condition can be returned to us within 30 days for a refund less shipping back to the original form of payment—no questions asked. Returns must be shipped to the following address with a notated order ID number:
P.O. Box 8965
Brea, CA 92822
Disclaimer: Originally sealed products that return to us without a seal may be denied a refund.
Used products may not be returned under any circumstances. If a free redemption item has been returned, it will not be eligible for a refund and the customer will forfeit the promotional offer.
Shipping fees are non-refundable except in special consideration or circumstance based on prior approval.
If our shipping carriers (USPS and/or UPS) cannot deliver your package, a refund less shipping will be issued back to the original form of payment upon return of the undeliverable product(s).
We can be reached at:
Call Us: 800-550-1762, 9am-4:30pm Pacific Time, Monday-Friday