How long does it take before my order ships?
We ship nation-wide from southern California. The closer you are to our shipping facilities, the faster the delivery. US domestic orders typically arrive 3-10 business days after placing your order (this includes both the processing time frame in addition to the transit time). Please note that during the holiday season, our processing time may be delayed due to the higher volume. Products are processed and shipped Monday-Friday 9am-4:30pm PST/PDT, excluding any Corporate-observed holidays. Orders may be split across multiple shipments, and items ordered together may not be shipped out the same day. Occasionally, items may be out of stock or backordered. You will be notified in both instances.
Pre-Sale/Pre-Order items may have a different shipping schedule.
Please note that shipping for our Prize Club Subscription Boxes differ from our general shipping policy. These boxes will ship in 2 batches every month based on your payment dates. To see a full breakdown of that schedule, please refer to the Prize Club Membership’s FAQ's located here!
International Orders – Canada: 8-15 business days (transit)
International Orders –Australia/New Zealand: 12-20 business days (transit)