I’m not happy with a scent. Can I exchange for another?
Used products cannot be exchanged or returned under any circumstances. Any products that return to us in a used condition may be denied a refund or resolution of any kind.
If you have not yet used the product and it remains sealed, unused, and in a re-sellable condition, you're more than welcome to ship the product(s) back to us within 30 days from the purchase date in exchange for a refund less shipping back to the original form of payment and a new order can be submitted any time! Products can be returned to the following mailing address:
P.O. Box 8965
Brea, CA 92822
Note: Please attach the order ID number associated to the order. Failure to include one may in the misplacement of your delivery and denied refund and/or resolution of any kind. If you need help retrieving your order ID number, please reach out to our Customer Service team:
Telephone: 800-550-1762, 9am-4:30pm Pacific Time, Monday - Friday
Redemption items will be ineligible for a refund of any kind.