I’m not happy with a scent. Can I exchange for another?

Used products cannot be exchanged or returned under any circumstances.  Any products that return to us in a used condition may be denied a refund or resolution of any kind.

If you have not yet used the product and it remains sealed, unused, and in a re-sellable condition, you're more than welcome to ship the product(s) back to us within 30 days from the purchase date in exchange for a refund less shipping back to the original form of payment and a new order can be submitted any time!  Products can be returned to the following mailing address:

JewelScent Returns
P.O. Box 8965
Brea, CA 92822
United States

Note: Please attach the order ID number associated to the order.

If a free product, which was redeemed as part of a promotional offer, returns to us, a product voucher will be issued in place of a physical refund.